I love this salon! It's clean, I never need an appointment...the owner is very nice and wonderful staff.
Best customer service and pedicures anywhere on the west side. I've been to a lot of nail salon and my friends and I work go anywhere else!
I was the third in my group to get started bc I had to use the bathroom. I sat down after everyone and was still finished first!!! I paid $140 plus a $20 tip for garbage... the woman wasn't sociable and was very quick about everything!! She never asked how or if I wanted my nails trimmed and shaped!!! I had the gel polish, like I always do. Less than a week and I have a chip on my toes and two on my hands!!! Now that I think about it, the girl never put the top gel coat on my hands!!! I will NEVER go back!!! I should've given that $160 to a homeless person! Now that would've been money well spent!!!!
Worst experience I ever had at a nail salon. Asked for coffin nails and each nail is a different shape and blatantly crooked. I'm embarassed at my how my nails look. Asked politely for a refund and the owner Hai denied his work being rendered as poor, claimed his nails were art and all coffin shaped. Also during the service he talked poorly about other customers. So rude and unprofessional. Did not recieve a refund and will never return.
UPDATE: 4 hours after service the gel is peeling off the nail Hai filed after the polish cured.
They did a horrible job on. my nails then charged me 40 for a fill in & color. Asked for almond shape n my nails are crooked, they look like beat claws and looks like a child painted them. Never again will i go there! Highly disappointed. . going to another nail place tmrw to get these things removed n redone.
River Nails Spa is a US Hair Care Studio based in Rocky River, Ohio. River Nails Spa is located at 19865 Detroit Rd, Rocky River, OH 44116, USA.
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